Pre-Application FAQ
How do I apply at Go2?
Click the button below to know more about our job openings and how you can join our team.
What is the required work experience?
Unless specified in the job post, all our remote job opportunities require at least 1-year work experience.
Is there an age limit to apply?
We take pride in working for an inclusive company - be it race, age or gender. We have no age restrictions provided you are able to meet the requirements of our job post.
Will the company provide the necessary hardware?
Applicants should already have existing workstations that meet our minimum hardware requirements. For reference, we require a desktop or a laptop with an Intel i3 CPU or AMD equivalent processor, 8 GB RAM, SSD hard drive, Windows 10 or a MAC OS equivalent operating system, headset with noise-canceling mic, working webcam and a stable internet connection with at least 5 Mbps download and 5 Mbps upload speeds.
Can I still apply even if I don't meet the hardware requirements?
We strongly advise you to meet our minimum hardware requirements before you apply, we will reject your application if any of the required hardware is not met.
What is your work schedule?
Our schedules align with our clients who usually operate business hours in US Eastern or Pacific Standard Time, and a few AU and UK time zones.
What clients are you servicing?
Our clients come from a wide array of industries - from e-commerce to internet service providers. Anything that can be outsourced online, we most likely have it covered which makes us appealing to startups and small and medium-sized businesses.
How much is your starting rate?
We offer competitive rates, higher than the average in your respective countries.
What is your payout process and schedule?
Salaried team members are paid fortnightly through Deel. Once hired, Go2 will assist you in creating your Deel account.
What are your company benefits?
Apart from providing competitive compensation, we offer an opportunity for an appraisal every 6 months. We also have an employee referral program for all team members. We provide paid time off, flexible holiday pay, and paid parental leave. Most importantly, we have Gametime and Zumba, where all our team members get together virtually to chill, stay healthy, and have an awesome time. On top of that, we care for everyone’s mental health through the help of MindNation.
Do you offer part-time work?
All our remote career opportunities are full-time.
Do you have non-voice accounts?
Please be advised that all our career opportunities here are not purely non-voice. Depending on the role, you will be required to get on calls with your clients and their customers. Plus, we talk with our fellow team members on a regular basis. We love to talk, and we hope you do, too.
What countries do you hire out of?
We hire everywhere. To date, we have teammates from the Philippines, El Salvador, India, Costa Rica, Morocco, Bolivia, Ecuador and Kenya among others.
I am having trouble submitting the application form.
Please make sure to disable any ad-blockers, clear the cache and cookies and fill out the application form on a computer with an updated web browser, preferably Google Chrome. Allow video and audio access on your browser when prompted, and make sure that your audio and video devices are detected. Let us know if you are still having issues by dropping us a message through our Facebook page at fb.com/go2recruitment .
I am a headhunter or an agency interested in helping. Who do I get in touch with?
Please email us with the relevant information at [email protected] .
Application and Interview FAQ
How do I know the status of my application?
Please make sure to keep a close eye on your email. Our recruitment specialists should provide you feedback within 24-48 hours after you have successfully submitted your application. If you do not receive the confirmation message within a few minutes of sending your application, please check your spam folder.
Due to the influx of applications, please send us an email with your complete name and email address used in your application to [email protected] or leave us a message through our Facebook page at fb.com/go2recruitment if you don't hear from us within our usual time frame.
Why was I added to the upgrade pool?
Your application may be placed on our upgrade pool if you are unable to meet the minimum hardware requirements.
Please check the requirements on the job post carefully and email us at [email protected] if all have been met, so we can resume moving your application forward.
How long does it take to get interviewed?
As soon as you receive an email informing you that you passed the initial assessment phase, you should be receiving an email with your interview schedule within 24 hours.
Why am I required to turn my video on during the interview?
There may be times that you will eventually need to be on video conferencing calls with your client and other team members at Go2. This would be a good opportunity for us to check the stability of your internet connection.
I think I did a pretty good job. How come I did not pass?
We objectively gauge your capabilities and the right fit for the role based on our assessment criteria that cover your previous work experience, application form answers, and how you conducted yourself during the interview. Please get in touch with us for specific feedback on why we did not move forward with your application.
Am I eligible to reapply?
Applicants who receive an email informing them of their ineligibility can re-apply after 60 days.
I already passed the interview. Is there anything I can do to prepare for the next steps?
Be sure to monitor your email for updates regarding the next steps.